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Adding email addresses to your Spam whitelist or blacklist

Solution Improving Accuracy of Spam Detection

You can improve accuracy of spam detection by training the spam filter on the e-mail messages that you have in your mailbox.

To improve accuracy of spam detection:
Go to Domains > domain name > Mail Accounts (in the Mail group) > e-mail address > Spam Filter > Training.

All e-mail messages you have in your mailbox are presented on the screen.

Note: each message is accompanied by an icon in the left column, which tells if a message is recognized as spam - , non-spam - , or not recognized at all - . If you have already trained your spam filter on a message and the results were recorded in the spam filter's database, an icon is shown in the right column.
Train the spam filter.

In most cases, you can tell if a message is spam by looking at its subject line and sender's name. If they do not give you any clue, try looking inside the message using your e-mail program or Webmail interface.

To mark a message as spam, select the corresponding check box and click 'It's Spam!'.

To mark a message as not spam, select the corresponding check box and click 'It's Not Spam'.

To remove any information on a given message from the spam filter database, select the corresponding check box and click 'Forget It'.
Once finished with training, you can remove spam e-mails from your mailbox using your e-mail program or Webmail interface.
 
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Article details
Article ID: 31
Category: Email Issues General
Views: 257
Rating (Votes): Article rated 3.0/5.0 (2)

 
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