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'soft bounce' or 'undeliverable email'

Solution <p>ISP providers can block IP addresses's if they consider the IP address is a spammer or if the broadcast of an email contains content they may consider spam. It is import to check your email newsletters and mailouts for spam content before sending. </p>
<p>The result will often report as a 'soft bounce' or 'undeliverable email' in your email broadcasting software, or result in an 'undeliverable' message email sent to the senders email address.</p>
<p>Sometimes requesting a backwards IP or PTR records for your domain will fix this. </p>
<p>ISP providers may also have a throttling rate, meaning they limit the amount of email sent at one time.</p>
<p>Please check by doing the following:</p>
<ol>
<li>check if your email address is being blocked. Send a test we message from your newsletter email account setup in your broadcasting software to another email address.<br />
</li>
<li>checked your Ip address at <a href="http://www.MXtools.com" target="_blank">MXtools.com</a> and it has not been blacklisted. This is only temporary and you can wait to you are removed from the list or contact the list provide to be removed</li>
<li>If a particular ISP has banned or blocked your IP address, contact them to unblocked</li>
</ol>
 
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Article details
Article ID: 27
Category: Asquared Email Marketer
Rating (Votes): Article rated 3.0/5.0 (2)

 
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